A:Calling this Valic number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Valic for you.
Q:
Does Valic offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm CST.The least busy day is Friday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Valic below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Valic phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Valic number should go right to a real human being
Below are some clips we've found from Valic's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Corbridge Financial Retirement Services client care center.
Please note that we are currently experiencing higher call volumes, which may result in long hold times.
Rather than wait on hold, did you know that you have access to all of the same tools and information as our client service professionals through our website?
Online, you can easily initiate withdrawal, reprint your statement, check your balance, or reset your past among other functions.
If you haven't already, for faster service, we encourage you log on to w w w dot core bridge financial dot com slash r s.
Thank you for calling the Corbridge Financial Retirement Services client care center.
Please note your call will be recorded for quality and security purposes.
Coverage Financial Development Services."
Excerpt from a call with Valic
Thursday, February 1, 2024 3:46 PM
They may ask you to enter information with the dial pad
"Thank you for calling Corbridge Financial Retirement Services client care center.
Please note that we are currently experiencing higher call volumes, which may result in long hold times.
Rather than wait on hold, did you know that you have access to all of the same tools and information as our client service professionals through our website?
Online, you can easily initiate a withdrawal, reprint your statement, check your balance or reset your password among other functions.
If you haven't already, for faster service, we encourage you log on to w w w dot core bridge financial dot com slash r s.
Thank you for calling the Corbridge Financial retirement services client care center.
Please note your call will be recorded for quality and security purposes.
Financial Retirement Services.
Please enter"
Excerpt from a call with Valic
Thursday, February 1, 2024 6:30 PM
They may ask you to say or enter information
"Thank you for calling Corbridge Financial Retirement Services client care center.
Please note that we are currently experiencing higher call volumes, which may result in Please enter or say your Social Security number."
Excerpt from a call with Valic
Monday, April 22, 2024 7:43 PM
In fact, much of this information on this page is superfluous because this Valic phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Valic operates the call center for this 800-448-2542 phone number Mon-Fri 9am-5pm CT.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 90 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Valic call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Valic phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Valic staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Valic is Friday.The most busy day to call is Monday, which averages 256% more phone calls by comparison.Again, this is based on a sample of 90 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Fri
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Valic is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Valic staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Valic
If you have time to do a bit of reading before you call Valic, we recommend you read over some of our problem-specific articles.
Valic is a leading financial services company that focuses on retirement planning and employee benefits. With over 60 years of experience, Valic offers a range of retirement products, investment solutions, and personalized financial guidance. Their primary aim is to help individuals and organizations prepare for a secure financial future during retirement. Valic's services include retirement planning, retirement plan management, investment advisory, and annuity solutions. They work closely with employers and employees to design retirement plans that align with individual goals and objectives. Valic prides itself on its expertise, innovative technologies, and commitment to helping individuals achieve long-term financial success. Whether it's through educational resources, personalized advice, or retirement plan management, Valic seeks to empower individuals to make informed choices and achieve their retirement goals.
Valic aims to provide its services globally, operating in multiple countries around the world. However, availability may vary depending on your country of residence. To determine if Valic is available in your country, please visit our official website and navigate to the Contact Us page. Here, you will find a list of countries where Valic operates, along with their respective contact information. If your country is included, we encourage you to reach out to our local representative or office for further assistance and information on the specific services and products offered in your region. Should Valic not be currently available in your country, our website may provide alternative investment options that could be suitable for your financial goals.
Valic offers a range of retirement planning and investment services and fees may vary depending on the specific products and services selected. Generally, the fees for using Valic are structured based on the investments chosen by the client. These fees can include investment management fees, administrative fees, custodial fees, and other service charges. It is important to note that each investment option may have its own set of fees. Valic is committed to transparency and ensuring customers have a clear understanding of any applicable fees. Detailed information about fees can be obtained by contacting Valic's customer service or by reviewing the specific terms and conditions provided for each investment option.
Click the link above to get answers to just about any Valic customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Valic, and their purpose. Are any of these similar to the reason you are trying to call?
Withdrawal status inquiry: "I'm following up on a withdrawal that I put in for last Tuesday."
- From a call lasting 12m 35s , Oct 4, 2024 11:32 PM
Requesting tax statements: "How do I get my last tax statements?"
- From a call lasting 27m 12s , Sep 18, 2024 9:00 PM
Request for missing tax documents: "I had withdrawn some out of my account last year from Corbridge and I only received one tax document, I think I'm missing some and need more documents for taxes."
- From a call lasting 19m 30s , Mar 8, 2024 6:07 PM
Question about missing funds: "I didn't get the twenty. I only get the fourteenth. So what happened to the other one?"
- From a call lasting 31m 8s , Feb 1, 2024 6:30 PM
Check not received: "I was waiting for the check for the twenty thousand that I requested for, but I never got it."
- From a call lasting 23m 22s , Feb 1, 2024 3:46 PM
Conclusion and closing notes
This is Valic's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Valic agent. This phone number is Valic's best phone number because 1,260 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-448-2542 include and other customer service issues. Rather than trying to call Valic first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Valic has 1 phone number. It's not always clear what is the best way to talk to Valic representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Valic. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Valic. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.