What Do I Do If I Never Received a Confirmation Email from Wyndham?

If you book a hotel room at a Wyndham hotel or resort, you should receive a confirmation email. If you do not, check your email spam folder to see if it was routed there. If you never received the email, contact the company via its website or by phone to alert customer service that you did not receive confirmation of your booking and need their help confirming your reservation. Be sure to request a confirmation email so you have your booking in writing.

Jul 13, 2023

Today, most travelers are used to receiving a confirmation email after reserving a room or suite at a hotel or resort. The confirmation email generally lists the dates of the booking as well as the date the booking was made. It also includes all relevant booking information, such as the number of guests associated with the reservation. If you've made a reservation at a Wyndham hotel but you did not receive the expected confirmation email, you should take steps to confirm your booking. Not receiving a confirmation email may mean that your reservation did not go through or that the hotel's automated messaging is experiencing technical problems.

What to Do If You Didn't Get a Wyndham Confirmation Email

In most cases, guests should receive their confirmation email from Wyndham after booking within a few moments. If you do not receive your confirmation message, follow these steps.

Check Your Spam Folder

First, be sure that you provided Wyndham with the correct email when you make your reservation. If you did, open your email and check your spam folder. The message might have been routed to spam rather than your inbox. If you find it there, click on it and restore the message to your inbox so that you don't lose it and can easily retrieve it.

Visit the Wyndham Website

If the confirmation email doesn't arrive the day you booked your hotel stay or show up in your spam folder, visit the Wyndham website and follow these steps:

  1. Click on the Contact Us link.
  2. Click on Contact Forms.
  3. Choose the Help with Our Website link.
  4. Choose from the topic list: Problems making a reservation.
  5. Fill out all the box queries.
  6. Write in the comment box that you made a reservation but did not receive your confirmation email. Ask Wyndham to check the status of your reservation and send you the email to confirm your booking as soon as possible.

Call Wyndham

The other option that travelers can take is simply to call Wyndham. You can contact Wyndham support to speak with an associate about your issue. Provide the representative with your name and the dates of your reservation. Ask them to confirm the reservation and to email you confirmation so you have the booking in writing. This is important because if you travel and wind up without a room, you'll want to have proof of the reservation so that you can file a complaint.

Using these steps, you should be successful in your quest to receive your confirmation email from Wyndham. Once you receive the email, don't delete it. You'll want to save it until your transaction with Wyndham is complete.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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Wyndham Worldwide Resorts

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