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Wooga Customer FAQ

Top Answers & How-to Guides

How do I Contact Wooga Customer Service?

The question we are asked most often is about how to talk to Wooga customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any special events or promotions happening in Wooga games?

Yes, Wooga regularly organizes special events and promotions in its games to enhance the gaming experience for players. These events...
Ask any question you have about Wooga customer service, get an answer now.

Recent Wooga Customer Questions

My Junes journey keeps asking me to log in via facebook

This could happen if you've previously connected your June's Journey game to your Facebook account. The game might prompt you to log in via Facebook to sync your progress and save your data. If you don't want to continue logging in with Facebook, check your game settings. If the game still keeps asking you to log in via Facebook and you're facing a problem with it, there might be a bug. We recommend reinstalling the game if the problem persists but make sure your game progress is saved before you uninstall the game. If the issue persists even after reinstallation, it might be an issue that you have to bring up with Wooga's customer service.
Asked Apr 26, 2024 10:41 AM

why wont junes journey accept my pre paid visa as payment

We're sorry to hear you're having issues with your prepaid Visa card on June's Journey. Please ensure the card has enough balance to cover the purchase price plus any additional charges. Sometimes, prepaid cards are not accepted due to the country it is registered in. It's often recommended to use a card registered in the same country as the game's server. Also, check that all card details are entered correctly, and your card is not expired. If all this checks out and you're still encountering issues, it could be a temporary problem with the payment system itself.
Asked Feb 19, 2024 6:12 PM

Help me with my Wooga customer service issue

Compatibility

What devices are compatible with Wooga games?

Wooga games are compatible with a wide range of devices, ensuring you can enjoy our games wherever you are. Our games are designed...

System Requirements

What are the system requirements for playing Wooga games?

The system requirements for playing Wooga games vary depending on the specific game, but there are some general guidelines. For optimal...

Offline Play

Can I play Wooga games offline?

Unfortunately, Wooga games require an internet connection to be played. Since Wooga games are primarily multiplayer and social experiences,...

Payment Methods

What payment methods are accepted for in-app purchases?

Wooga accepts a variety of payment methods for in-app purchases. We strive to provide a convenient and seamless experience for our...

Age Restrictions

Are there any age restrictions for playing Wooga games?

There are no age restrictions for playing Wooga games. We believe that games are meant to be enjoyed by players of all ages. However,...

Events and Promotions

Are there any special events or promotions happening in Wooga games?

Yes, Wooga regularly organizes special events and promotions in its games to enhance the gaming experience for players. These events...
We look to the Wooga issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Wooga issues reported to GetHuman
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