How and When Can I Upgrade My Sprint Phone?

In a nutshell: If you're a Sprint client, upgrading your phone is a seamless process. First, check your eligibility by logging into your account and checking the upgrade options. Next, research and choose your new phone based on your needs and preferences. You can order it online or visit a Sprint store for assistance with data transfer. Before upgrading, back up your data using various methods. Once you have your new phone, transfer your data and activate it using your Sprint account or customer support.

Nov 9, 2023

Introduction

The technology we use daily is constantly evolving, especially regarding mobile phones. As a Sprint client, you may want to upgrade your phone to take advantage of the latest features and technological advancements. If you’re considering a phone upgrade, following these steps will help ensure a seamless process.

Check Your Eligibility

To determine whether you qualify for an upgrade, visit the company’s website and log into your account. Once your account dashboard loads completely, select “View Agreement.” The website lists the upgrade options and provides the general terms of the upgrade program. Before you qualify for an upgrade, your account must have no past-due or unpaid balances.

Research and Choose Your New Phone

After confirming your eligibility for an upgrade, research and choose your new phone. Consider your needs and preferences when choosing from the various options available. Consider your budget, the operating system and your desired features. Read customer reviews concerning the options you want and ensure compatibility with Sprint’s network.

Visit a Sprint Store or Order Online

Once you’ve decided which phone you want, you can acquire it by ordering online or visiting a Sprint store. Visiting a physical store allows you to interact with experienced personnel who will guide you through the process. Additionally, they’ll help you transfer data from your old phone to the new one to ensure that no data loss occurs. If you’d like to receive the phone from the comfort of your home or office, you can make an order through the Sprint website.

Log into the website, select your desired device and assess its features. Below the new page, you must fill out how you’d like to pay for the device. Fill in the required details, and once completed, the phone will be delivered to your home or office.

Back Up Your Data

Before upgrading, you must back up your data to avoid inconvenience and prevent data loss. Depending on your phone brand, connect your old device to a computer or use iTunes or Samsung Smart Switch. Alternatively, you can use cloud services like Apple iCloud or Google Drive.

If you’re using an Android device, open the Google One app and tap storage. Scroll to device backup and set up data backup if it’s your first phone backup; otherwise, select “View Details.” Next, open your backup settings and tap “Manage Backup.”

Turn on “Device Data,” choose full resolution for your photos and videos, then tap “Back Up Now.”

Transfer Your Data

Once you acquire your new device, transfer your data from your old device. Sprint provides a mobile transfer app to transfer contacts, videos, photos and more. You can also use the cloud-based services or manually transfer your data from your computer using a USB cable.

Activate Your New Device

Once you have all the data you need, it’s time to activate your new phone. You can activate your phone online through your Sprint account, or you can contact customer support. You must have your new phone’s IMEI and SIM card ready for the activation process. To find your phone’s IMEI, dial *#06#.

Conclusion

Getting a phone upgrade is an exciting venture but sometimes costly. If you have recently had an upgrade, you can use your device for much longer before considering an upgrade. The next time you need an upgrade, you can do it at your convenience.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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