Radio Shack Customer FAQ

Radio Shack's refund policy typically requires a valid proof of purchase for returns. However, in situations where the receipt is lost, returns may be processed at the store's discretion, sometimes allowing exchange for the same item only. Therefore, it's always best to retain your receipts for any purchases. Ultimately, the decision for such exceptions lies with the store's management. Be aware that without a receipt, they may refuse a refund or exchange.