How Can I Access My Cox Communications Bill and Settings Online?

Cox Communications is an American company offering clients services in television, telecommunications, and Home Automation services throughout the United States. The company was founded in 1962 and had become the seventh-largest telephone carrier in the country. As of 2014, Cox Communications reported revenue earnings of over 10 billion.

If you're a current Cox Communications customer and wish to access your bill and settings online, keep reading for detailed step-by-step instructions.

Access Your Billing Online

1. Go to www.cox.com
2. Click on ‘Sign In/My Account' and log into your account with your Cox Communications User ID and password. Click ‘Sign In.'
3. Under ‘Account' click the ‘Billing' section.
4. You will be redirected to the ‘Payment and Billing Options' page. Select ‘View My Statements.'
5. Next to ‘Billing Period,' select a date from the drop-down menu.
6. Your ‘Summary of Charges' will display.
7. If you want to see more details and the full version of the bill, click ‘View the Bill Details (PDF).'

Access Your Billing Through Mobile

1. Open the Cox Connect app on your device.
2. Sign in to your account with your Cox Communications User ID and password. Click ‘Sign In.'
3. On the ‘Home' screen, select ‘View Billing Options.'
4. From the ‘Billing and Payments' screen, click on ‘View Statements.'
5. Tap to view all of your previous statements. The list will start with the oldest statements from your account.

Access Your Account Settings Online

1. Go to www.cox.com
2. Click on ‘Sign In/My Account' and log into your account with your Cox Communications User ID and password. Click ‘Sign In.'
3. Under the ‘Account' section you'll be able to view and pay your bill, change your password, your personal account settings, your authorized users, and view your list of Cox online services.

Contact Cox Communications Customer Support

If you're having difficulties accessing your account online, you can call into the Cox Communications customer support line. You'll have to provide the customer service agent with personal and account details so they can verify your identity. Explain your online issues to the agent and have them walk you through some troubleshooting. Make sure you keep the customer service representative on the line until you can successfully log into your account.