L'Oreal Customer Service

Phone Number & Getting a Rep

L'Oreal Customer Service number

833-856-7325
Toll-free·Calls Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this L'Oreal number?

A:Direct to a human
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 9am-5:30pm ET. The least busy day is Tuesday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to L'Oreal Customer Service?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Wednesday.

All L'Oreal customer service contact information

This is the #3 most popular L'Oreal phone number out of 3. Click above to go back to the main customer service number and other contact information, including L'Oreal email addresses, twitter handles, and live chat options.

More L'Oreal Customer Phone Numbers

Customer Service

800-631-7358
Main phone number · Toll-free · 24 hours, 7 days · Press 2, then 4 · For questions about our hair color or highlighter products, press 1. For skin care and makeup products, press 2. For shampoos, conditioners, and styling products, press 3.

Makeup & Skin Care & Hair Care

800-322-2036
Toll-free · Mon-Fri 9am-5:30pm EST · Must choose an option 1-3. · For questions about our hair color or highlighter products, press 1. For skin care and makeup products, press 2. For shampoos, conditioners, and styling products, press 3.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this L'Oreal phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human

What are the hours and when should I call?

L'Oreal operates the call center for this 833-856-7325 phone number Mon-Fri 9am-5:30pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 3,785 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this L'Oreal phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like L'Oreal staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call L'Oreal is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 3,785 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call L'Oreal is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that L'Oreal staffs the call center well on Tuesday.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!