How do I talk to a human at this Capital One 360 number?
A:Direct to human. For new customers.
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Sun 8am-8pm EST.The least busy day is Tuesday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Capital One 360 New Customers?
A:The average hold time is 3 minutes.The longest hold times are on Wednesday, and the shortest are on Thursday.
This is the #2 most popular Capital One 360 phone number out of 2. Click above to go back to the main customer service number and other contact information, including Capital One 360 email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Capital One 360 phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to human. For new customers.
Below are some clips we've found from Capital One 360's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Welcome to Tangerine.
If you're calling with a general question, while you're waiting, why not try asking our chatbot?
At Tangerine dot c a? And remember, you can do almost all your banking transactions when you log in.
At Tangerine dot c a or use our mobile banking app.
Please enter your login ID, your client number, your business client number, or your card number followed by pound."
Excerpt from a call with Capital One 360
Wednesday, September 3, 2025 6:13 PM
The first phone menu
"Welcome to Tangerine.
If you're calling with a general question, while you're waiting, why not try asking our chatbot?
At Tangerine dot c a? And remember, you can do almost all your banking transactions when you log in.
At Tangerine dot c a or use our mobile banking app.
Please enter your login ID, your client number, your business client number, or your card number followed by pound.
Wait times could be longer without your number.
If you need a moment to find your client or card number, please press the star key.
If you don't have a client or card number or if you're calling about a lost or stolen card, please press pound now."
Excerpt from a call with Capital One 360
Wednesday, September 3, 2025 6:13 PM
What are the hours and when should I call?
Capital One 360 operates the call center for this 800-464-3473 phone number Mon-Sun 8am-8pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 10,771 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Capital One 360 phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Capital One 360 staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Capital One 360 is Tuesday.The most busy day to call is Wednesday.Again, this is based on a sample of 10,771 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Capital One 360 is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Capital One 360 staffs the call center well on Tuesday.
Why call this Capital One 360 number?
Below is a sample of recent calls to Capital One 360, and their purpose. Are any of these similar to the reason you are trying to call?
Stop fund transfer request: "I'm trying to figure out how can I stop that transfer of ten thousand dollars into the checking three sixty checking?"
- From a call lasting 10m 52s , Sep 3, 2025 6:13 PM