What is the refund process if I am unsatisfied with a product?
If a customer is unsatisfied with a product from iThemes, they will typically need to follow the refund process outlined on their website. Generally, iThemes offers a thirty-day money-back guarantee on most of their products. To initiate a refund, the customer would usually need to log into their account on the iThemes website and navigate to the purchases or downloads section. There, they may find options related to their purchased products, along with any relevant links or instructions for requesting a refund.
It is important to read the specific terms related to refunds, as certain conditions may apply. For example, digital products may have different guidelines compared to physical goods. If a customer believes they meet the criteria for a refund, they can usually submit a request directly through the designated process.
For accurate and up-to-date information regarding the refund policy and process, customers are encouraged to check the current web page or review any documentation provided at the time of purchase.

Answered Aug 24, 2025
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