What should I do if I lost my membership card?

Asked 3 months ago
If a member loses their iPrefer Hotel Rewards membership card, there is no need to worry. The iPrefer Program emphasizes that membership details are primarily accessible through the member's online account. Members can log into their profile on the iPrefer website or app to view their membership number and access all account details. Additionally, most hotels participating in the iPrefer program can retrieve a member's information at check-in by using their name or email address associated with the account. In the future, it might also be useful for members to keep digital copies of their membership details stored safely on their devices. For further information about membership and its benefits, members are encouraged to check the relevant sections of the iPrefer website, which often provide helpful guidance and resources.
Christian Allen is the editor / author responsible for this content.
Answered Sep 10, 2025

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