What should I do if I receive the wrong item?

If a customer receives the wrong item from iNetVideo.com, the first step is to carefully review the packing slip and the item received to ensure that an error has indeed been made. It may help to compare the item received to the order confirmation email for clarity. Once the discrepancy is confirmed, the next course of action is to visit the iNetVideo.com website. There, one can find relevant sections regarding returns and exchanges, which typically provide detailed instructions on how to proceed in such situations. This may include information on contacting customer service, how to return the incorrect item, and how to receive the correct order. It is advisable to act swiftly to ensure the issue is resolved efficiently. For the most accurate and updated information, looking on the current web page is recommended.