What steps are taken to ensure product quality?

iHerb.com takes product quality very seriously and implements several key steps to ensure that customers receive high-quality items. First and foremost, they source products from trusted manufacturers who are known for their commitment to quality. This involves rigorous vetting processes to ensure that products meet industry standards. Additionally, iHerb.com conducts thorough testing of products for purity and potency. This often includes third-party laboratory analysis to verify that the products contain the ingredients listed on the label and are free from contaminants. iHerb also ensures that products are stored and shipped under optimal conditions, which is crucial for maintaining their efficacy and safety. Moreover, product descriptions and ingredient lists on iHerb.com are carefully reviewed to provide customers with accurate information. They include details on product sourcing, manufacturing processes, and any relevant certifications, such as organic or non-GMO certifications. Lastly, iHerb.com actively encourages customer feedback and reviews, allowing them to continuously improve their offerings based on consumer experiences. By taking these steps, iHerb.com strives to create a reliable shopping experience where customers can trust the quality of the products they purchase.