What is the timeline for receiving my catering order?

Asked 4 months ago
The timeline for receiving a catering order through ezCater typically depends on a few factors, including the specific caterer, the menu items selected, and the desired delivery time. Generally, it is advisable to place an order at least several days in advance to ensure availability, especially for larger events or special requests. Many caterers listed on the ezCater platform offer options for same-day delivery, but this is contingent upon the current availability of the caterers in your area. Upon placing an order, customers usually receive a confirmation email detailing the order, its status, and estimated delivery time. Delivery timelines may also vary based on the distance from the caterer to the delivery location, as well as any potential traffic or logistical considerations. If you are ever unsure about the status of your order or need specific information about delivery times, it is often helpful to refer to the order confirmation email or check the ezCater website, which may provide further details regarding timelines specific to your selected caterer.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 30, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call ezCater?

If you need to call ezCater customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call ezCater

ezCater

Find a list of many popular ezCater questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call ezCaterezCater Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!