What is your return policy?

Asked 2 years ago
The return policy of eModa.com allows customers to return items within a specified period of time, generally within thirty days from the date of delivery. This provides customers with the opportunity to ensure that their purchases meet their expectations. It is important to note that items must be unworn, unwashed, and with all original tags still attached in order to qualify for a return. In some cases, specific items such as swimwear or lingerie may have additional restrictions due to hygiene concerns, and these details are typically outlined on the eModa website. For a smooth return process, customers are usually encouraged to initiate their returns through the specific procedures outlined on the eModa site. This may involve obtaining a return authorization or following designated steps for packaging and sending back the items. Customers may also be informed about who is responsible for the shipping costs associated with returns, as this aspect can vary depending on the circumstances surrounding the order. Additionally, refunds are typically processed through the original payment method. However, it can take a few days for the funds to be reflected in the customer’s account once the return has been received and processed by the eModa team. For the most accurate and up-to-date information, customers are advised to consult the current eModa return policy page directly. This page will contain all the necessary details regarding returns, including any exceptions or updates that may apply.
Christian Allen is the editor / author responsible for this content.
Answered Aug 10, 2025

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