What information do I need to provide for a return?
When considering a return to eLightsupply.com, it is important to be aware of the specific information that may be required to facilitate the process. Generally, one should prepare to provide the original order number, which can be found in the confirmation email or the order history section of their account. Additionally, a description of the item or items being returned will be useful, especially if there are multiple products in the order.
Furthermore, it is essential to include a reason for the return, as this can help in processing the request and may also provide valuable feedback for improvements. Lastly, ensuring that the products are in their original packaging, unused, and with all accompanying accessories will be advantageous. For the most accurate and detailed information regarding returns, it is advisable to check the customer service section on the eLightsupply.com website, where specific instructions and policies are often outlined.

Answered Oct 2, 2025
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