What if the battery I received is defective?

Receiving a defective battery can be frustrating, but there are options available to address the issue. eBatts.com takes quality seriously and strives to ensure their products meet customer expectations. If you discover that the battery you ordered is not functioning as intended, the first step is to review the return and exchange policy provided by eBatts.com on their website. Typically, most retailers will have specific guidelines for returning or exchanging defective items, and it is important to follow these procedures. You may need to provide information such as your order number, the specific details of the defect, and possibly photographs to support your claim. Returning the battery usually involves shipping it back to the seller, so it is advisable to keep all packaging materials until you are certain that the product is working correctly. If you have any questions about the return process or need assistance, looking for contact information on the eBatts.com website can be very helpful. This will allow you to reach out to their support team directly for further clarification. Ultimately, eBatts.com aims to provide satisfactory solutions for customers facing any issues with their purchases.