What is your return policy?

Zoostores.com has a return policy that is designed to ensure customer satisfaction while allowing for a smooth return process. Generally, items purchased from Zoostores.com can be returned within a specified time frame, typically within thirty days of receiving the order. It is important to note that the items being returned should be in their original condition and packaging, and all accessories or included items should be included in the return package. To initiate a return, customers are usually required to provide proof of purchase, which could be in the form of a receipt or order confirmation. This helps to facilitate the return process and ensures that the right item is credited back to the customer. Depending on the reason for the return, customers may be responsible for return shipping costs, especially for reasons such as changing one's mind. However, if an item is received damaged or is incorrect, Zoostores.com generally covers the return shipping fees, ensuring a hassle-free experience for the customer. Additionally, customers should review the specific guidelines provided on their website, as there may be exceptions or additional requirements based on the type of product purchased. For the most accurate and current information about the return policy, including any other necessary details, it is advisable to refer directly to the relevant section on the Zoostores.com website. This will provide the best guidance on how to proceed with a return and ensure compliance with their policy.