What is your policy for exchanging items?

Zobha.com typically has a customer-friendly exchange policy that allows individuals to return or exchange items within a specific timeframe after purchase, which is often thirty days. The exchange process generally requires that the items be unworn, unwashed, and in their original condition with all tags attached. This ensures that products can be resold and helps maintain quality for future customers. To initiate an exchange, customers are usually required to follow specific guidelines found on the Zobha.com website. This can involve filling out an exchange form or indicating the reason for the exchange along with any relevant order information. It is also common for customers to be responsible for return shipping costs unless the exchange is due to a defect or error on the part of the company. Once the returned item is received and inspected, Zobha often processes the exchange as quickly as possible, dispatching the new item in accordance with their shipping policies. If a customer wishes to determine the exact steps for exchanging an item or to learn more about any updates to the policy, it is advisable to refer directly to the customer service section of the Zobha.com website. This will provide the most accurate and current information regarding exchanges and any specific details regarding shipping, handling times, and the condition of items.