What is Zipcar's cancellation policy?

Asked 2 years ago
Zipcar's cancellation policy provides flexibility for members who may need to change their plans after making a reservation. Generally, if a member decides to cancel a reservation, they can do so without incurring any penalty if the cancellation occurs within a specified time frame. For most reservations, cancellations made up to an hour before the scheduled start time do not incur any charges. However, if a cancellation is made after this time frame, a member may be subject to a fee, which could vary depending on the specific circumstances and the duration of the reservation. It is important to note that the actual terms and conditions surrounding cancellations may be subject to change and could vary by location or membership type. Therefore, members should pay close attention to the details provided in the reservation confirmation and on the Zipcar website, where additional and the most current information about their policies is available. Zipcar aims to keep the process straightforward and user-friendly, allowing members to adjust their plans as needed. For the most accurate and up-to-date information regarding the cancellation policy, it is advisable to consult the official Zipcar website directly.
Christian Allen is the editor / author responsible for this content.
Answered Jul 7, 2025

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