What should I do if I receive a damaged item?

If you receive a damaged item from Zekoshoes.com, it is important to address the situation promptly. First, take photographs of the damaged item, showing the extent of the damage clearly. This documentation will be helpful for any return or exchange process. Next, you should carefully review the return and exchange policy on the current Zekoshoes.com website, as it will provide detailed information on how to proceed in this scenario. Typically, customers are advised to initiate a return or exchange within a specific timeframe after receiving the item. Follow the instructions provided for returning the damaged item, which may include filling out a return form and repackaging the item securely. If you have any questions or require further assistance, you may need to reference the contact information available on the Zekoshoes.com website to clarify your options. Acting quickly will ensure that you can resolve the issue and receive the item you intended to purchase in good condition.