What is the policy for lost items on a YRT bus?

Asked 3 months ago
York Region Transit has a clear policy for lost items found on their buses. If a passenger leaves behind an item while riding a YRT bus, bus operators are instructed to collect and secure any found items. Once an item is secured, it is then taken to a designated lost and found location. Items that are deemed valuable or identifiable are typically kept for a longer duration to increase the chances of their return to the rightful owner. Passengers who believe they have lost an item on a YRT bus are encouraged to check the specific lost and found section on the official York Region Transit website for detailed information regarding retrieval procedures. There, one can also find contact information in case further questions arise. It might be beneficial to provide a description of the item as well as the route and time of travel when reaching out regarding lost items. Keeping a personal note of items brought on board can be helpful in case they are inadvertently left behind.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 1, 2025

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