What is your return policy?

YesAsia.com has a return policy that generally allows customers to return items under certain conditions. Customers should be aware that items must be returned within a specific timeframe, typically thirty days from the date of receipt. It is important to note that returned items must be in brand new condition, unopened, and in their original packaging. Items that have been opened or used are generally not eligible for return, especially for categories such as music, movies, and games due to hygiene and licensing reasons. For defective or damaged items, YesAsia.com usually provides a process for returns or exchanges. Customers are often required to provide evidence of the defect or damage, such as photographs, in order to facilitate the return process. Refunds are typically issued in the original method of payment after the returned items have been received and inspected. Additionally, customers may be responsible for return shipping costs unless the return is due to an error on the part of YesAsia.com, such as receiving the wrong item. It is advisable for customers to review the details of the return policy outlined on the website, as they may find more specific instructions and requirements tailored to different product categories. Looking on the current web page for complete information regarding the return process can be helpful.