Can I get a refund if the item is damaged during shipping?

Asked 2 years ago
YardOutlet.com understands how frustrating it can be when a purchased item arrives damaged. Their policy typically provides customers with options for addressing such situations. If a product is damaged during shipping, it is usually important to document the damage, often by taking photographs of the item and the packaging. Then, it is advisable to review the refund and return policy available on the YardOutlet.com website. This may include specific instructions on how to initiate a return or exchange for damaged merchandise. Generally, customers may need to contact customer service to address the situation and seek assistance in processing a refund or replacement. For the most accurate and detailed information, it is recommended to check the current web page, which often includes guidelines and contact information specific to circumstances involving damaged items. This will aid in resolving the issue as smoothly as possible.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 5, 2025

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