What support resources does Xero offer for new users?

Asked 5 months ago
Xero provides a variety of support resources specifically tailored for new users to help them get acquainted with the platform and maximize their experience. The main resource available is the Xero website, which features an extensive help center. This help center contains a wealth of articles, guides, and tutorials that cover a broad range of topics, such as setting up an account, managing invoices, and navigating the software's various features. New users can find step-by-step instructions as well as best practices that can ease their onboarding process. Additionally, Xero offers video tutorials that visually demonstrate how to use different functionalities within the platform. These videos cater to diverse learning preferences and can be quite beneficial for those who prefer a more interactive approach to training. Another resource available is the Xero community forums. Here, users can engage with other Xero users and share insights, ask questions, and contribute to discussions. This communal support can be invaluable, especially for those experiencing similar challenges or seeking advice in real-time. Furthermore, Xero often conducts webinars and training sessions, both live and recorded, which can further assist new users in understanding the software. It is recommended that new users explore these various resources on the Xero website, as they can significantly enhance their understanding and proficiency in using the platform.
Christian Allen is the editor / author responsible for this content.
Answered Jul 10, 2025

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