What is the return policy for defective or damaged items?

XGear has a return policy that typically allows customers to return defective or damaged items within a specified period after purchase. Generally, if an item is found to be defective or damaged upon arrival, customers are encouraged to initiate a return process as soon as possible. It is important to retain the original packaging and any accessories that came with the item to facilitate the return. Once a return is initiated, XGear may require customers to provide proof of purchase, such as an order number or receipt, along with any relevant details about the damage or defect. The process may result in either a replacement or a full refund, depending on the specific circumstances of the return. For the most accurate and detailed information regarding the return policy and the procedures involved, it is advisable to refer to the current XGear website.