Can I cancel or change my order after it has been placed?

Asked 2 years ago
Wright Industries understands that circumstances may change after an order is placed, and customers may want to cancel or modify their order. Typically, the ability to cancel or make changes depends on the status of the order at the time the request is made. If the order has not yet been processed or shipped, there is a greater likelihood that changes can be accommodated. However, once an order has reached the processing or shipping stages, cancellations or modifications may no longer be possible. To initiate any changes or cancellations, it is generally advisable to refer to the order confirmation email or visit the respective web page for detailed instructions. It may also be beneficial to provide specific details about the order, such as the order number, to help facilitate the process. Customers seeking specific information about their order or the policies regarding changes and cancellations may find additional insights on the current web page, where terms and conditions are often outlined clearly. This ensures that customers have the most accurate and up-to-date information regarding their orders.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 7, 2025

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