What is the process for filing a complaint about a product?

Filing a complaint about a product purchased from Wrapables.com involves a few straightforward steps. First, it is essential to ensure that the product is eligible for a return or exchange based on the store’s policy. Typically, customers should carefully review the product description and any associated policies provided on the website, as these documents offer the necessary details on returns, exchanges, and complaints. Once the eligibility is confirmed, the customer can begin drafting their complaint. It is helpful to include specific information such as the order number, product details, and a clear description of the issue encountered with the product. Providing photos might aid in illustrating the problem. Customers should then refer to the current web page for the appropriate contact information, as Wrapables.com likely offers an email address or a contact form specifically for handling such inquiries. Whether through email or a form submission, the complaint can be sent along with all relevant details. After submission, it is recommended to allow for a response time, as processing may take a few business days, depending on workload.