What should I do if I receive the wrong part?

Asked 3 months ago
Receiving the wrong part can be frustrating, but there are steps you can take to resolve the issue effectively. First, it is important to check your order confirmation and the packing slip that came with the shipment. Verify that the part you received does not match the part number or description you ordered. If it is indeed incorrect, measure and inspect the part to ensure it can be clearly identified. The next step is to reach out to Wowparts.com. While it is not recommended to provide contact information here, customers typically find details on how to reach them on the current web page. When you do contact them, provide your order number, describe the part received, and clearly state the part you were expecting. This information will help facilitate the return or exchange process. Most online retailers, including Wowparts.com, have specific policies regarding returns and exchanges, so it is beneficial to familiarize yourself with these guidelines, which may also be available on the website. Once you have contacted them, follow any instructions provided to ensure a smooth resolution.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 8, 2025

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