What should I do if I receive the wrong part?

Asked 5 months ago
If a customer receives the wrong part from Wowautoparts.com, the first step is to carefully examine the order confirmation and the part received to ensure that there is indeed a discrepancy. Customers should compare the part number and description on the packing slip with what they ordered online. If it is indeed the wrong part, it is important to follow the return or exchange policy set by Wowautoparts.com. Generally, customers can initiate a return by finding the dedicated section on the website that outlines the process for returns or exchanges. Customers should also consider reaching out to customer service for further assistance. This can usually be done by looking for contact information on their current webpage. It is advisable to have the order number and details of the incorrect part handy when making this inquiry. Proper documentation will help streamline the process. Once the return process is initiated, customers can then order the correct part they need. Overall, prompt action can help resolve the situation efficiently.
Christian Allen is the editor / author responsible for this content.
Answered Jun 21, 2025

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