What is the policy for canceling a reservation made with points?

Asked 5 months ago
World of Hyatt has specific policies regarding the cancellation of reservations made with points. Generally, reservations made using points can be canceled without penalty, as long as the cancellation is completed before the designated time, which is typically two days prior to arrival. It is crucial for members to keep in mind that this policy may vary depending on the specific hotel and reservation type. For instance, some hotels may have unique policies that could impose restrictions or different cancellation times. Additionally, if a member does not cancel within the appropriate time frame, they may forfeit the points used for that reservation. It is advisable for members to check their confirmation details, as these will outline the specific cancellation policy applicable to their reservation. For those who are uncertain or wish to verify any specific conditions related to their booking, it is helpful to consult the official website. There, members can find comprehensive information about their reservations, cancellation policies, and any potential changes. Understanding these details can ensure a smooth experience when managing bookings and help avoid unintentional point loss.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 13, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call World of Hyatt?

If you need to call World of Hyatt customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call World of Hyatt

World of Hyatt

Find a list of many popular World of Hyatt questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call World of HyattWorld of Hyatt Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!