What should I do if I find a product with a damaged price tag?

Asked 5 months ago
If a customer encounters a product with a damaged price tag while shopping at Woolworths, it is advisable to first verify the price at the self-checkout or through a Woolworths staff member if available. The price displayed at the self-checkout provides the most current pricing for the product, and it can help avoid any potential confusion. If the customer is uncertain about the pricing or if the product is definitely mispriced, they should bring the item to a store employee for assistance. Woolworths employees are trained to handle pricing discrepancies and will be able to provide clarification or adjust the pricing if necessary. It is important to note that pricing issues are typically resolved at the store level, so staff members are the best resource for addressing any concerns regarding product pricing. For future reference, it might also be useful to check the official Woolworths website, where customers can usually find helpful information and contact details for any specific inquiries.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 7, 2025

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