Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order has been placed with Withings, the ability to cancel or change it often depends on its status in the processing queue. Typically, if an order is still in processing and has not yet been shipped, customers may have the option to cancel or modify it. However, once the order has been shipped, changes are usually not possible. It is best to act quickly if you wish to change or cancel an order, as delays can occur in both processing and shipping. For precise details regarding the cancellation or modification process, it may be beneficial to check the terms and conditions on the Withings website or look for specific guidance in their customer service sections. Additionally, the website often provides current contact details if further assistance is needed. This will ensure that you receive up-to-date and accurate information tailored to your specific situation. Always refer to the latest information available on the official site for the most reliable guidance.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 4, 2025

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