What should I do if my order arrives damaged?

If an order from WiredforWine.com arrives damaged, it is important to take a few steps to address the issue effectively. First, carefully inspect the package upon arrival and document any visible damage to the box or the items inside. Taking photographs can provide useful evidence for your case. Next, review the return and exchange policy on the WiredforWine.com website, as it will outline the process for reporting damage and requesting replacements or refunds. Usually, customers are required to notify the company about the damage shortly after receiving the order. Provide all relevant information, including your order number and details about the damaged items, to facilitate a smooth resolution. If you need further assistance, WiredforWine.com likely has specific guidelines for contacting customer service, which can typically be found on their website. This information may include email addresses or phone numbers to reach out directly regarding your damaged order. Following these steps will help ensure that the issue is resolved in a timely manner.