What should I do if my order is incorrect?

Asked 5 months ago
If a customer finds that their order from Wingstop is incorrect, there are a few steps that may be helpful in resolving the issue. First, it is advisable to carefully review the receipt or order confirmation to ensure that the order was placed correctly. If the order was indeed incorrect, the next step would be to contact the location where the order was placed. Many Wingstop restaurants could have specific procedures for handling order discrepancies. In most cases, customers may be able to return to the restaurant to either exchange the incorrect items or receive a refund. If the order was placed online or through a delivery service, reaching out through those channels may also yield a solution. It is also beneficial to have any relevant details at hand, such as the order number and a description of the issue, to facilitate the resolution process. For further assistance and potential solutions, checking the Wingstop website may provide additional guidance regarding customer service and support options available for incorrect orders.
Christian Allen is the editor / author responsible for this content.
Answered Jul 11, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact Wingstop?

If you need to talk to Wingstop customer service, now that you have the answers that you needed, click the button below.
Contact Wingstop

Wingstop

Find a list of many popular Wingstop questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Wingstop Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!