What are your policies on lost packages?

Wicky Tees has established specific policies when it comes to lost packages, which are designed to address customers' concerns and provide clarity on the situation. Generally, if a package is reported as lost, the first step is to verify the shipping status and ensure that it has not simply been delayed in transit. Sometimes, unexpected circumstances such as weather conditions or logistical issues can lead to temporary delays that do not necessarily indicate a lost package. If it is confirmed that a package is indeed lost, Wicky Tees typically advises customers to take certain actions, such as checking with local postal services or neighbors to see if the package has been delivered to the wrong address. Customers may also be encouraged to monitor tracking information for updates on the status of their shipment. In cases where a package is officially declared lost, Wicky Tees generally offers options for a replacement or a refund, depending on the circumstances of the order. It is important for customers to keep in mind that specific guidelines and time frames may apply, so checking the current policies on the official Wicky Tees website is advisable. Such measures help ensure that the resolution process is both fair and efficient, ultimately providing a positive experience for the customer.