What should I do if my wicker furniture arrives damaged?

If your wicker furniture arrives damaged, the first step is to carefully inspect the item and document the damage. Take clear photographs of the affected areas, as this will serve as evidence for any claims or inquiries you may need to make. It is also advisable to keep all original packaging, as it may be required for the return or exchange process. Next, refer to the shipping policy and return procedures provided by WickerCentral.com. Typically, the store will have specific guidelines for handling such situations. You may find information about reporting damaged items directly on their website. It is important to do this promptly, ideally within a few days of receiving the furniture, as many retailers have time limits for reporting damage. After gathering your evidence and understanding the return process, you can reach out through the contact methods they provide on their site for assistance in resolving the issue. They may offer a replacement, repair, or refund, depending on the circumstances. Remember to keep records of all communications related to the matter for your reference.