What is your return policy?

Asked 2 years ago
Watchco.com has a customer-friendly return policy designed to ensure satisfaction with purchases. Typically, if a customer is not completely satisfied with an item, they can return it within a specified period after the purchase, often around thirty days. The returned items generally need to be in their original condition, which means they should be unworn, have all original tags attached, and be in the original packaging. It is important for return shipping costs to be considered. In many instances, customers may be responsible for these costs unless the return is due to an error made by Watchco.com, such as receiving the wrong item or a defective product. For items returned as a result of such errors, Watchco.com usually covers the return shipping. When initiating a return, it is advisable to include proof of purchase, such as an order number or receipt, to facilitate the process. Some items may not be eligible for return due to restrictions, such as personalized products or certain clearance items. For the most accurate and detailed information regarding the return policy, customers are encouraged to browse the current webpage on Watchco.com, where they will find specific guidelines, terms, and conditions related to returns. This ensures that customers are fully informed and aware of any potential updates to the policy.
Christian Allen is the editor / author responsible for this content.
Answered Sep 13, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Watchco.com?

If you need to call Watchco.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Watchco.com

Watchco.com

Find a list of many popular Watchco.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Watchco.comWatchco.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!