What do I do if I receive a damaged item?

If you receive a damaged item from WTRawleigh.com, the first step is to assess the damage carefully. Make sure to document the condition of the item, as this information may be useful later. Taking clear photographs can be particularly helpful in resolving any issues. Once you have documented the damage, you should refer to the return or exchange policy that is typically available on the website. WTRawleigh.com generally outlines the steps to follow in case of damaged goods, including the time frame for reporting the issue and any specific procedures for returning the item. It may also provide guidance on how to receive a replacement or a refund. While it is encouraged to reach out to their customer service for further assistance, it is advisable to consult the current webpage for the most accurate contact information and additional instructions. This ensures that all actions taken will align with their specific policies and procedures regarding damaged items. Following these steps can help facilitate a smooth resolution to your situation.