What are the options for voicemail transcription with Vonage?

Vonage offers a feature known as voicemail transcription that converts voicemail messages into text format. This allows customers to read their messages instead of listening to them, which can be quite convenient. The transcription service is typically available for both Vonage Residential and Vonage Business customers. Once enabled, this feature sends the transcribed message to the customer's designated email address or smartphone application. This way, users can quickly glance through their voicemails without the need to retrieve each one by listening. It is important to note that the accuracy of transcription can vary based on several factors, including the clarity of the voicemail and background noise. Customers can manage their voicemail settings, including the transcription option, through their Vonage account or app. For detailed information on enabling and using voicemail transcription, it is advisable to check the current Vonage web page or explore the support section for relevant articles and guidance.