What is your policy on order changes after submission?

Asked 3 months ago
Vivid Imaging has specific guidelines concerning order changes after submission. Once an order has been submitted, it may undergo a processing stage that could limit the ability to make modifications. If a customer realizes that a change is necessary, it is typically advised to act quickly, as orders may enter production soon after submission. Generally, Vivid Imaging strives to accommodate reasonable requests for adjustments, such as changes in quantity, specifications, or delivery details. However, depending on the stage of the order in the production process, some changes may not be feasible. It is important to communicate any changes as promptly as possible, as this increases the likelihood of a successful adjustment. For detailed information on the specifics of their order change policy, customers are encouraged to refer to the current web page where Vivid Imaging provides comprehensive details. It may also be helpful to review the order confirmation email received after submission, as it often includes crucial information regarding any necessary steps for requesting changes. Ultimately, the best chance of successfully altering an order lies in early communication and understanding any relevant policies outlined by Vivid Imaging. Always consult the website for the most accurate and up-to-date information on their policies to ensure a smooth ordering experience.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 23, 2025

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