How can I request special assistance when traveling with Virgin Atlantic?

Asked 6 months ago
Virgin Atlantic understands that some passengers may require special assistance during their travel experience. To request this assistance, it is recommended that travelers notify Virgin Atlantic in advance of their flight. Generally, this can be done at the time of booking or later on through the airline's website. It is usually advisable to provide as much detail as possible regarding the specific needs of the passenger, such as mobility assistance, help with boarding, or medical requirements. Additionally, travelers can find valuable information about the types of assistance available and the procedures to follow directly on Virgin Atlantic's official website. This resource will also have the latest contact information if further clarification is needed. It is important to ensure that any assistance is arranged well ahead of the travel date to allow for proper arrangements to be made.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 17, 2025

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