How do I upgrade or downgrade my service plan?

Asked 5 months ago
Upgrading or downgrading a service plan with Videotron typically involves a few straightforward steps. First, it is advisable to visit the official Videotron website. There, customers can log into their account using their credentials. Once logged in, navigating to the account management section should provide options to view current service plans and explore available upgrades or downgrades. When considering an upgrade, customers may find a range of enhanced features or higher data limits that can better suit their needs. Conversely, if one is looking to downgrade, the website will outline the different plans available at lower price points. It is important to review the terms associated with making changes to your service plan. Changes may impact contract lengths, pricing, and available features. Sometimes, there may be promotional offers that could further influence the decision. For any unique circumstances or specific inquiries about the process, it could be helpful to review the support section of the website for additional guidance or contact information if direct assistance is needed.
Christian Allen is the editor / author responsible for this content.
Answered Jun 28, 2025

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