What is your return policy for sale items?

Venus.com has specific policies regarding returns, particularly for sale items, which can be different from the standard return policy for full-priced products. Generally, sale items are eligible for return within a certain time frame, provided they are in their original condition. This means that items should be unworn, unwashed, and with all original tags still attached. It is important to note that certain sale items may be marked as final sale, which would indicate that they are not eligible for return or exchange. Customers should review the product details on the website to determine if an item is marked as final sale. The return process typically involves completing a return form, which can usually be found with your order confirmation or inside the package, and shipping the item back to the designated returns address. As for exchange options, generally, items can be exchanged for a different size or color if they are eligible for return. However, the specific policies can change, so it is advisable for customers to check the current return policy as stated on Venus.com for the most accurate and updated information. This can provide clarity on any exceptions or unique conditions that may apply to sale items. For further details, visiting the relevant section on the Venus.com website is recommended, as it will have the most current guidelines and procedures regarding returns.