What should I do if my Ventra card is lost or stolen?

When a Ventra card is lost or stolen, it is important to take immediate action to protect any stored funds and ensure convenience when using public transit. First, the individual should locate the Ventra website or app, as it provides the necessary information and resources for addressing this situation. Users have the option to lock their card temporarily to prevent any unauthorized usage. Next, it is advisable to report the lost card through the Ventra service. This will allow the individual to place a report and may help in recovering the funds that were on the card. They may need to provide specific information such as the card number or their account details during this process. If a replacement card is needed, users can request one through the Ventra website or app. There may be a small fee associated with obtaining a replacement card, and it is essential to verify any applicable charges. Lastly, individuals should monitor their account regularly for any unusual activity, especially if they have not yet recovered their card.