What is the return policy for Vente-Privee purchases made with American Express?

Vente-Privee with American Express has a specific return policy that is designed to ensure customer satisfaction while also accounting for the nature of their sales. Because Vente-Privee operates on a flash sales model featuring limited-time events with discounted items, the return policy can vary by event or product category. Generally, customers are allowed to initiate returns on eligible items within a designated period from the date of delivery. This timeframe is typically outlined during the specific sale or on the product detail page. It is important for customers to note that not all items may be eligible for returns. Some products, such as those that are personalized or hygiene-sensitive items, could be exempt from standard return options. Items must also usually be returned in their original packaging, unused, and with all original tags attached. To ensure a smooth return process, customers are encouraged to keep the original receipt or confirmation of order receipt. The return instructions, including any necessary return shipping information, are typically provided with the order. It is advisable to review the specific terms and conditions presented at the time of purchase or on the Vente-Privee website for the most current details of the return policy. For the most accurate and up-to-date information, including any potential updates or changes to the policy, customers should check the return policy section on the Vente-Privee website or the specific event pages concerning the items they purchased.