How do I report a lost or stolen card with Vancity?

Asked 4 months ago
If a card is lost or stolen while using Vancity services, it is essential to act promptly to protect personal information and finances. Vancity has a straightforward process for this situation. Typically, the first step is to log in to your online banking account, where you may find options for reporting a lost or stolen card. Alternatively, Vancity provides dedicated customer service numbers that you can call for immediate assistance. It is advisable to have your personal information handy, as this will expedite the process of cancelling the card and ordering a replacement. For the most current information, it is recommended to visit Vancity's official website, where you will find specific details on how to report a lost or stolen card, as well as any necessary contact information.
Christian Allen is the editor / author responsible for this content.
Answered Jul 27, 2025

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