What is your return policy?

Universalgear.com has a customer-friendly return policy that allows customers to return merchandise within a specific time frame after purchase. Generally, items are eligible for return if they are unused and in their original condition, complete with all tags and packaging. This policy aims to ensure that customers are satisfied with their purchases. Typically, returns can be initiated within a specified number of days from the date of receiving the item. However, there may be restrictions on certain types of products, such as clearance items or personalized goods, which may not be eligible for return. When returning an item, customers are often encouraged to provide proof of purchase, such as a receipt or order confirmation, to facilitate a smooth return process. It is important for customers to be aware that return shipping costs may be the responsibility of the buyer, unless the return is due to an error on the part of Universalgear.com, such as receiving the wrong item or a defective product. Refunds are usually processed after the returned items have been received and inspected. Customers often receive their refunds in the same form of payment used for the original purchase. For the most accurate and up-to-date information regarding returns and any potential changes to the policy, it is a good idea to refer to the current web page on Universalgear.com dedicated to their return policy.