Can I get financial assistance with my water bill?
United Utilities understands that some customers may experience difficulties in managing their water bills, and there are various options available for financial assistance. One way to seek help is through the company’s range of support schemes designed particularly for those facing financial hardship. These schemes may include services such as discounts on bills, payment plans, or assistance with debt management.
For customers receiving certain benefits or having a low income, United Utilities offers specific programs that can help reduce the cost of water services. There may also be information available regarding third-party organizations that can provide additional support and advice on financial matters.
Additionally, United Utilities has initiatives in place that aim to help customers understand their bills better and offer guidance on water usage, which could lead to potential savings.
It is advisable to visit the official United Utilities website for detailed information about the different assistance programs available and their eligibility criteria. The website will also have the most up-to-date contact information should you require personalized assistance. Remember, reaching out to customer support can be a valuable step in exploring the specific options that may be available to assist you with your water bill.

Answered Jul 19, 2025
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact United Utilities (UK)?
If you need to talk to United Utilities (UK) customer service, now that you have the answers
that you needed, click the button below.
Contact United Utilities (UK)