How can I access telehealth services through United Healthcare?

Asked 6 months ago
Accessing telehealth services through United Healthcare is designed to be a straightforward process. United Healthcare offers various telehealth options that allow members to receive medical care remotely, which is particularly convenient for non-emergency medical concerns. To begin, members typically need to log in to their personal account on the United Healthcare website or the United Healthcare mobile app. Once logged in, members can navigate to the telehealth section, where they will find information on available services, participating providers, and guidelines for virtual appointments. Members may be able to schedule appointments with healthcare professionals, including primary care doctors and specialists, through the platform. It often includes options for video visits or phone consultations according to the individual's preference. Importantly, there may be information regarding insurance coverage and any associated costs outlined within the telehealth section. Additionally, depending on the specific plan type, there might be differences in how telehealth services are accessed or billed, so it is beneficial for members to review their specific policy details. For accurate and up-to-date information, it is advisable to refer to the official United Healthcare website, where members can find complete details and any current offerings or changes related to telehealth services.
Christian Allen is the editor / author responsible for this content.
Answered Jun 16, 2025

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