What is the process for becoming a Union Pacific customer?

Asked 4 months ago
Becoming a customer of Union Pacific Railroad involves a series of steps designed to ensure that organizations can efficiently utilize their freight services. The first step is typically to assess your company's shipping needs. This includes determining the type of goods you will be transporting, the volume of shipments, and the required shipping frequency. Understanding these factors will help facilitate discussions with Union Pacific. Next, potential customers can initiate contact with Union Pacific by visiting their official website, where they can find resources specifically designed for new customers. These resources may include detailed information about the various services offered, including intermodal, bulk, and manifest freight options. There are also typically forms or contact information available for inquiries related to setting up accounts. Once a potential customer reaches out to Union Pacific, they will likely be involved in a series of discussions and negotiations. During this phase, representatives from Union Pacific will gather additional information about the customer's shipping requirements and facilitate the development of a tailored service plan. This step may also involve discussions around pricing, transit times, and any special requirements specific to the customer's goods. After the agreement is reached, the customer will complete the necessary documentation to establish their account with Union Pacific. This may include contracts or service agreements, which outline the terms and conditions of service. The final step is to begin utilizing Union Pacific's freight services to ship goods efficiently across their extensive rail network. For the most accurate and updated information on this process, it is advisable to refer directly to Union Pacific's current web page, where contact information and additional resources are available.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 8, 2025

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